Frequently Asked Questions
Ordering online with us is highly secure. We use SSL technology to protect your data and never sell your information to third parties.
Yes, we provide global shipping so you can order from anywhere in the world.
We accept Bank Transfers, MoneyGram, and Bitcoin. For other cryptocurrencies, please contact us for manual processing.
If you’re unable to find an item on our site, please contact our support team for help. We’re here to assist you in finding or sourcing what you need.
We charge a $39 shipping fee for orders under $200. Shipping is free for orders over $200.
Yes, all shipments are tracked to ensure they reach you safely.
No, a signature is not required for delivery.
We use USPS, DPD, and FedEx, depending on the product and origin.
Our Technical Service is available 24/7 via Skype for any urgent support.
The minimum order is 250 grams for cannabinoid products and 1 gram for other products.
Prices may vary due to demand and custom production needs.
Yes, we provide seamless drop shipping directly to your clients.
Orders are typically dispatched within 24-48 hours after payment confirmation and should arrive within 10 to 18 days, depending on the region.
We guarantee 100% delivery. If there are any issues, we will resend your order promptly.
All orders are discreetly packed in aluminium foil bags or envelopes.
You can track your order through our system or via external sites like 17track.
Please contact us immediately if there is any issue with your order; we maintain detailed shipment records to verify contents.
Orders cannot be canceled once placed, but you may change the product if necessary.
Our products are legal and not listed on any ban list, but it is your responsibility to ensure they are legal in your country.
Our products undergo regular lab testing to ensure the highest quality standards.
If a shipment is confirmed lost, we will resend it at no additional cost.
Yes, we provide wholesale pricing for larger quantities not listed on our website. Please contact us for more details.
- Payment Pending: Payment has not been received.
- Processing: Payment received, and your order is being prepared.
- Complete: Your order has been shipped.
- Canceled: Payment was insufficient, and the order was not processed.
